Refund policy

Thank you for shopping with The One Mind Collection! We appreciate your support and want you to be happy with your purchase. Please review our refund and return policy before placing your order.

Returns & Exchanges

We accept return or exchange requests within 14 days of delivery.

To be eligible for a return or exchange:

  • Items must be unworn, unwashed, and unused.
  • Items must be returned in their original condition.
  • Items must be free from stains, odors, makeup, deodorant marks, pet hair, or other signs of wear.
  • Proof of purchase or your order number may be required.

Sizing

Please review the size chart carefully before placing your order. If you order the wrong size, you may request an exchange within 14 days of delivery, as long as the shirt meets the return conditions above.

Size exchanges are subject to product availability.

Damaged, Defective, or Incorrect Items

We carefully inspect our products, but if you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please include your order number, a description of the issue, and clear photos of the item so we can review the problem.

If the error was made by The One Mind Collection, we will work with you to provide an appropriate replacement or refund at no additional cost to you.

Non-Returnable Items

We cannot accept returns or exchanges for:

  • Worn or washed items
  • Items that have been damaged after delivery
  • Items showing signs of use
  • Personalized or custom-made products
  • Items returned outside of the 14-day return period

Refunds

Once your approved return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank or card provider to post the refund to your account.

Original shipping charges are non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Return Shipping

Customers are responsible for return shipping costs for size changes, unwanted items, or other returns that are not the result of an error by The One Mind Collection.

We recommend using a trackable shipping method when returning merchandise.

Order Cancellations

If you need to cancel or change your order, please contact us as soon as possible. Once an order has entered production, been prepared for shipment, or shipped, we may not be able to cancel or modify it.

Contact Us

If you have questions about a return, exchange, or refund, please contact:

The One Mind Collection
Email: onemindsupport@gmail.com

By completing your purchase, you acknowledge that you have reviewed and agreed to this Refund & Return Policy.

Last Updated: August 30, 2026